Cognizant: 1) Change Management Coordinator

 


Urgent Hiring!

1) Change Management Coordinator

Experience: 3-6 years 
Location: KL
Working days: Mon-Fri (9.00am-6.00pm)


Job Description.

1. Job Summary – highlight project details:
Plan and Manage all application change tickets, check quality of change tickets, risk calculation, backup plan, rollback plan, impact to application/business analysis etc.

2. Key Responsibilities – list what the person will be doing on a day to day basis:
- Plan and Manage application Changes of General & Life Insurance
- Preparing & maintaining Release calendar and readiness tracking
- Coordinate between multiple tower approvers
- Being the gatekeeper for approval process
- Identify potential conflicts between releases
- Govern release requirements and secure executive approvals
- Work with multiple tower leads
- Prepare and run the cut-over plan for every release
- Run WAR bridge calls during critical or Major releases
- RCA for failed releases
- Support emergency releases & during MY regional holidays

3. Job Requirements

Essential Skills:
- Good experience in Release and Change management experience
- Good understanding of SDLC
- Exposure to Insurance clients
- Experience in Agile and Waterfall release methods
- Knowledge on JIRA and ServiceNOW
- Application SDLC experience is an advantage
- Reporting and analytical experience
- Good command over English language

Email: 

Sofian.Fitriyah@cognizant.com

#hiringjobs #Permanent #Changemanagement 

(Source: Fiya Sofian, 2023)


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