Bank Simpanan Nasional: 1. Digital Fraud Management (Monitoring, Investigation and Prevention)
We are looking for Diploma Holder with CGPA 3.0 and above who are available at the moment and able to start immediately to fill in below position:
1. Digital Fraud Management (Monitoring, Investigation and Prevention)
1. Digital Fraud Management (Monitoring, Investigation and Prevention)
1. Reviewing customer accounts with identified suspicious or unusual activity and determining if escalation or reporting is necessary
2. Monitor queues of customers suspected of committing fraud, rule out false positives and determine when a case needs to be escalated
3. Analyse data, through investigations and inquiries, from multiple sources to identify discrepancies, spot fraud and eliminate suspicions
4. Independently resolves problems, exercising good judgement, that require in depth investigation and/or research
5. Conduct basic investigations of cases requiring extra attention
6. Identify activity and patterns indicative of fraudulent behaviour based on manual review and data analysis
7. Write reports, and document evidence, findings and recommendations
8. Interview and elicit information from staff and customers to resolve questions
9. Identify fraud trends and make recommendations for new strategies to prevent additional losses
10. Stays informed of changing fraud patterns or regulations in the field
11. Will be called upon to perform related assigned duties within the department based on experience level
12. Fosters a culture of accountability, collaboration, speed, innovation, and excellence, while continuously elevating the quality and calibre of controls
13. Builds and maintains relationships between outside departments, cultivating a culture of collaboration, transparency and mutual success
14. Assume responsibility for special projects as assigned by Management
Deadline: 11 August 2022 @ 5pm
Kindly email me at
2. Monitor queues of customers suspected of committing fraud, rule out false positives and determine when a case needs to be escalated
3. Analyse data, through investigations and inquiries, from multiple sources to identify discrepancies, spot fraud and eliminate suspicions
4. Independently resolves problems, exercising good judgement, that require in depth investigation and/or research
5. Conduct basic investigations of cases requiring extra attention
6. Identify activity and patterns indicative of fraudulent behaviour based on manual review and data analysis
7. Write reports, and document evidence, findings and recommendations
8. Interview and elicit information from staff and customers to resolve questions
9. Identify fraud trends and make recommendations for new strategies to prevent additional losses
10. Stays informed of changing fraud patterns or regulations in the field
11. Will be called upon to perform related assigned duties within the department based on experience level
12. Fosters a culture of accountability, collaboration, speed, innovation, and excellence, while continuously elevating the quality and calibre of controls
13. Builds and maintains relationships between outside departments, cultivating a culture of collaboration, transparency and mutual success
14. Assume responsibility for special projects as assigned by Management
Deadline: 11 August 2022 @ 5pm
Kindly email me at
zaymyumaida@bsn.com.my
if you are interested to submit your application.
Please share this opportunity to your networks or contacts!
Please share this opportunity to your networks or contacts!
(Source: Zaymy Umaida, 2022)
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